P&T Complete Renovations are committed to protecting and safeguarding your personal data. Paul & Tomas Complete Renovations Limited trades as P&T Complete Renovations, registration number 614493. It is very important that you know exactly what we do with your personal information, how we use it, and why we gather it, under the new General Data Protection Regulation which will take effect from the 25th May 2018.
The details we collect are
Details of name, address and your contact information, photos of the work (Prior and after the work is completed with the clients consent) and a very detailed description of works, costs involved with the project, the contract and any paperwork involved with the service that we provide to clients
When we collect information
We collect information that you give us and the information from your use of our services or our websites, social media platforms and emails.
How we use your information
As a reference to your quotes, invoices, and the work involved so that we can provide a high quality service to our clients and for marketing purposes such as photos taken of the work and the customer surveys only with the clients consent.
Whom we may share some of your information with
To third parties we need to share your information with, so that we may provide the service that you have requested and when requested by you to share information to other third parties that may be involved, such as grant applications etc.
For Marketing Purposes with Clients consent
The customer survey and photos that we take from the work may be only used for marketing purposes, on our website, social media platforms and any hard copy brochures that we may print and to potential future clients with the clients consent.
How long we hold your information
How long we hold your information is subject to legislation and the rules that we must follow but this can be anywhere in between 3 months to 6 years.
How to exercise your rights
If you wish to exercise any of your data rights, you can contact us at firstname.lastname@example.org or at 021-2428569 or to our office at Unit 2 Doughcloyne Court, Doughcloyne Industrial Estate, Cork.
Independent supervisory authorities
Under the current Irish legislation, the Data Protection Commissioner is responsible for supervising data protection in Ireland. Under the GDPR, each member state will have one or more independent public authorities responsible for monitoring the application of the Regulation.
The European Data Protection
The GDPR will introduce a new European data protection supervisory authority. The European Data Protection Board will be responsible for ensuring the GDPR is applied consistently across Europe. The Board will issue guidelines and recommendations on the application of the Regulation. The Board will also advise the EU Commission on the application of the Regulation and any updates that may be required.
Further information can be found on dataprotection.ie and on the dedicated website gdprandyou.ie
Information we may collect online
Online Form – Where you use our ‘Contact‘ page, we will require an email address and name in order to respond to your enquiry. This information will not be retained for the purpose of e-marketing and will not be available to any third party.
Email sign-up – Where you sign up to our mailing list. All email correspondence from us will include an opt-out / unsubscribe button, so you may be removed from our database at any time.
Blog Comments – on occasion we will offer the option for visitors to our blog and site to comment on pages and / or blog posts or articles. Where we offer this option we will require your full name and email address. This information will not be included on any marketing database or provided to any third party. It will merely be kept on file should your comment be approved for inclusion on our blog / site. All such comments are subject to approval by the site administrator. Where a comment is found to be inappropriate in content (e.g. for the purpose of advertising or building links by a third party) or language, this may be removed by the site administrator.
Other information – where on occasion we offer a customer poll or survey, we will require an email address and name in order to participate in said poll or survey. On such occasions we may ask for demographic information in order to obtain information for the purpose of the survey or poll in question. This information will not be retained for the purpose of e-marketing and will not be available to any third party.
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