Privacy policy

P&T Complete Renovations are committed to protecting and safeguarding your personal data. Paul & Tomas Complete Renovations Limited trades as P&T Complete Renovations, registration number 614493. It is very important that you know exactly what we do with your personal information, how we use it, and why we gather it, under the new General Data Protection Regulation which will take effect from the 25th May 2018.

 

The details we collect are

Details of name, address and your contact information, photos of the work (Prior and after the work is completed with the clients consent) and a very detailed description of works, costs involved with the project, the contract and any paperwork involved with the service that we provide to clients

 

When we collect information

We collect information that you give us and the information from your use of our services or our websites, social media platforms and emails.

 

How we use your information

As a reference to your quotes, invoices, and the work involved so that we can provide a high quality service to our clients and for marketing purposes such as photos taken of the work and the customer surveys only with the clients consent.

 

Whom we may share some of your information with

To third parties we need to share your information with, so that we may provide the service that you have requested and when requested by you to share information to other third parties that may be involved, such as grant applications etc.

 

For Marketing Purposes with Clients consent

The customer survey and photos that we take from the work may be only used for marketing purposes, on our website, social media platforms and any hard copy brochures that we may print and to potential future clients with the clients consent.

 

How long we hold your information

How long we hold your information is subject to legislation and the rules that we must follow but this can be anywhere in between 3 months to 6 years.

How to exercise your rights

If you wish to exercise any of your data rights, you can contact us at info@pandt.ie or at 021-2428569 or to our office at Unit 2 Doughcloyne Court, Doughcloyne Industrial Estate, Cork.

 

Independent supervisory authorities

Under the current Irish legislation, the Data Protection Commissioner is responsible for supervising data protection in Ireland. Under the GDPR, each member state will have one or more independent public authorities responsible for monitoring the application of the Regulation.

 

The European Data Protection

The GDPR will introduce a new European data protection supervisory authority. The European Data Protection Board will be responsible for ensuring the GDPR is applied consistently across Europe. The Board will issue guidelines and recommendations on the application of the Regulation. The Board will also advise the EU Commission on the application of the Regulation and any updates that may be required.

 

Further information can be found on dataprotection.ie and on the dedicated website gdprandyou.ie

 

Information we may collect online

Online Form – Where you use our ‘Contact‘ page, we will require an email address and name in order to respond to your enquiry. This information will not be retained for the purpose of e-marketing and will not be available to any third party.

Email sign-up – Where you sign up to our mailing list. All email correspondence from us will include an opt-out / unsubscribe button, so you may be removed from our database at any time.

Blog Comments on occasion we will offer the option for visitors to our blog and site to comment on pages and / or blog posts or articles. Where we offer this option we will require your full name and email address. This information will not be included on any marketing database or provided to any third party. It will merely be kept on file should your comment be approved for inclusion on our blog / site. All such comments are subject to approval by the site administrator. Where a comment is found to be inappropriate in content (e.g. for the purpose of advertising or building links by a third party) or language, this may be removed by the site administrator.

Other information where on occasion we offer a customer poll or survey, we will require an email address and name in order to participate in said poll or survey. On such occasions we may ask for demographic information in order to obtain information for the purpose of the survey or poll in question. This information will not be retained for the purpose of e-marketing and will not be available to any third party.

Cookies
A cookie is a small piece of information sent from a website such as this to your browser. Cookies will make your browsing experience better, however you can disable cookies on this site and all websites. The most effective way to do this is to disable cookies in your browser.

This website may transfer a temporary cookie to your computer so that it can keep track of what it’s doing and it may be deleted once you exit our site. Cookies may be used in order to measure the popularity of blog posts, to track sharing of posts or to measure statistics on website activity. This website uses Google Analytics for the purpose of measuring activity and although it may detect both new and repeat visitors, no information in relation to you as an individual is available.

Any cookies used on this site do not contain any of your personal information. Information collected is generalised and anonymous.

For more details on cookies visit www.aboutcookies.org

External links
Links may take you to third party sites. Such third party sites are provided as they may be of interest to you. We provide these links in good faith and cannot accept any responsibility for activities or information once you leave our site, or for information that may be available once you click such links.

Queries
All queries in relation to this privacy policy can be addressed by contacting us.

Call us for a quotation: 021 242 8569
or request a callback